Privacy Policy

This Privacy Policy explains how CE Digital (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website (cedigital.io) or get in touch with us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

CE Digital is the data controller responsible for your personal data.

• Business name: [Your registered business name / trading name]
• Address: [Your business address]
• Contact email: [your-email@cedigital.io]

2. Information we collect

We collect the following information:

• Information you give us — when you complete our booking or enquiry form, we collect your name, email address, phone number, business name, preferred contact time, and any message you send us.
• Usage data — we collect anonymous, aggregated information about how visitors use our website (such as pages viewed and approximate location) to help us improve it.

3. How and why we use it

We use your personal data to:

• respond to your enquiry and arrange or hold a call with you;
• provide and manage the services you ask us about;
• send you information relevant to your enquiry; and
• improve our website and services.

Our lawful bases for processing are your consent (which you give by submitting the form to be contacted) and our legitimate interests in responding to enquiries and running our business. Where we need to take steps to enter into a contract with you, we rely on that as a basis too.

4. Who we share it with

We do not sell your data. We share it only with trusted service providers who help us operate our business, and only as needed:

• HighLevel (GoHighLevel) — our customer relationship management (CRM) platform, which stores enquiry and booking details and helps us follow up with you.
• Hostinger — our website hosting provider.
• Vercel — provides the anonymous website analytics described above.

5. International transfers

Some of our service providers are based outside the UK (for example, in the United States). Where your data is transferred internationally, we ensure appropriate safeguards are in place — such as standard contractual clauses — so that it remains protected to UK standards.

6. How long we keep it

We keep your personal data only for as long as necessary to respond to your enquiry and, where you become a client, to provide our services and meet our legal obligations. If you do not become a client and ask us to delete your details, we will do so.

7. Cookies & analytics

Our website uses privacy-friendly analytics that do not require cookies to identify you. Our booking form is provided through GoHighLevel, which may set cookies necessary for the form to function. You can control cookies through your browser settings.

8. Your rights

Under UK GDPR, you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete your data;
• object to or restrict how we use your data;
• withdraw your consent at any time; and
• ask for a copy of your data in a portable format.

To exercise any of these rights, contact us at [your-email@cedigital.io].

9. Complaints

If you have a concern about how we handle your data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.